We are currently experiencing issues with our automated phone systems and are working to resolve the issue. We apologize for the inconvenience. The ComEd Website and Mobile App are available to perform transactions. Register here for your MyAccount. To make a payment over the phone, you can call our dedicated payment line at 1-800-588-9477. In order to provide you with more accessibility to us during this time, we are expanding our call center business hours to 7 am to 9 pm Monday through Friday.
As a contractor, service provider, or other entity involved in the installation of energy efficiency measures, you should be aware of recent changes to Illinois Commerce Commission (ICC) rules. The ICC Energy Efficiency Installer Certification process directly impacts the ability of the ComEd Energy Efficiency Program to disburse incentive payments.
Effective January 1, 2018, the ComEd Energy Efficiency Program will be responsible for verifying that
an installing contractor is certified by the ICC for the installation of applicable measures prior to any incentive or rebate payout. Payment will be withheld if the installing contractor is not certified or until certification is approved/verified. This is not applicable if the customer self installs the applicable measure(s).
Beginning June 1, 2019, ComEd will be responsible for verifying that certified contractors are recertified with the ICC. More information concerning the ICC certification and re-certification requirements, instructions and rules can be found at:
ICC EE Installer Certification.
The ComEd Energy Efficiency Program is funded in compliance with state law.
Offers are subject to change.