No. You may choose to change suppliers or do nothing and remain with your utility. Regardless of which company you choose to supply your electricity needs, your utility remains responsible for delivering your electricity and providing reliable delivery service.
What questions should I ask a supplier before making a choice?
You should ask the questions that are important to you. If, for example, you are concerned about the source of your electricity, you should ask how it is produced. If you are interested in billing options, you should get a clear explanation of the options available to you.
Other questions you may wish to ask an alternative supplier to help you make your decision are:
- What is the supply price (per kWh)?
- Is the price fixed or variable?
- If the price is variable, how does it change?
- Are there any built-in price increases?
- How long is the contract?
- Are there restrictions on how much supply you use and when you use it?
- What types of energy sources are used to produce the supply?
- How do the energy sources affect the environment?
- Do you offer a budget plan?
- Are there fees for signing up?
- Are there fees for leaving the contract early?
- Are there other fees?
- How many bills will I receive?
- Are there any special programs or customer incentives?
Account and meter numbers allow access to customer usage and billing data and can be used to make changes to your electric service. ComEd treats these numbers as confidential information and recommends all customers to do the same.