Assisting Customers with Special Hardship

Are you past-due on your electric bill and have a financial hardship due to job loss, illness, military deployment, disability, or as a senior citizen? If so, you may be eligible for assistance through ComEd's Residential Special Hardship program. Income-eligible, residential customers can apply once every two years for grants of up to $500* based on need and availability of program funds.

*Grant amounts may vary while funds are available. As of September 30, 2015, ComEd CARE funds are exhausted for the remainder of the year. Program funds will be available beginning January 1, 2016.


This grant is available to residential customers with household incomes up to 250% of the federal poverty level ($60,625 for a family of four) who demonstrate a hardship – job loss, documented illness, military deployment, senior or disability hardships, among others.

This option may be available to ComEd customers who receive traditional LIHEAP benefits.

2015-2016 Income Eligibility Guidelines

Family Size 30-Day Income Annual Income
1 $2,452 $29,425
2 $3,319 $39,825
3 $4,185 $50,225
4 $5,052 $60,625
5 $5,919 $71,025
6 $6,785 $81,425
7 $7,652 $91,825
8 $8,519 $102,225

For More Information

The Illinois Association of Community Action Agencies (IACAA) listed in the following link are accepting LIHEAP applications.