Assisting Customers with Special Hardship

Do you have a financial hardship due to job loss, illness, military deployment, disability, or as a senior citizen? If so, you may be eligible for assistance through ComEd's Residential Special Hardship program. Income-eligible, residential customers can apply once every two years for grants of up to $500 based on need and availability of program funds.

Temporary satellite locations are open starting July 27th, to assist customers with Residential Special Hardship applications. View the list of locations and hours of operation.

*Grant amounts may vary while funds are available.


This grant is available to residential customers with household incomes up to 250% of the federal poverty level ($59,625 for a family of four) who demonstrate a hardship – job loss, documented illness, military deployment, senior or disability hardships, among others.

This option may be available to ComEd customers who receive traditional LIHEAP benefits. ComEd customers who participate in PIPP are not eligible for the Residential Special Hardship program.

2014-2015 Income Eligibility Guidelines

Family Size 30-Day Income Annual Income
1 $2,431 $29,175
2 $3,277 $39,325
3 $4,123 $49,475
4 $4,969 $59,625
5 $5,815 $69,775
6 $6,600 $79,925
7 $7,506 $90,075
8 $8,352 $100,225

For More Information

In addition to the temporary satellite locations referenced above, the Illinois Association of Community Action Agencies (IACAA) listed in the following link are currently still accepting Residential Special Hardship applications. Please note that office locations and hours may change at any time and it is recommended to phone first to confirm availability.