We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
My ComEd bill is very high! What can I do to reduce my energy usage?
The ComEd Energy Efficiency Program offers a variety of ways to save energy including online tools, rebates, discounts, recycling and assessments. A home energy assessment is a good start. Once you schedule an appointment, an energy advisor will visit your home, offer personalized tips on ways to save, and may install free energy-saving products like programmable thermostats and ENERGY STAR® certified LEDs. You can also receive discounts and free installation on a smart thermostat.
To learn more visit:
ComEd.com/Assessment. If you are interested in having an assessment performed, call 1-855-433-2700 to schedule an appointment.
Home energy upgrades with free energy-saving products and weatherization improvements are available for qualifying customers that meet income eligibility requirements.
You can find online tools and tips on the ComEd website that can help you save energy and reduce your energy bill. If you have an online ComEd account, you can find these tips at
ComEd.com/Tips. To make these tips more relevant to you, log in to
My Account and complete your
home energy analysis to get more personalized energy-saving tips. For additional information visit Energy Saver.
You can sign up to receive reports and alerts, including High-Usage Alerts – by text, phone or email – which alerts you when your electricity usage is trending higher than usual. If you want more frequent reports, you can also sign up for Weekly Usage Reports which summarize your daily usage and the amount you're projected to use on your next electric bill. To learn more, go to ComEd.com/OnlineTools
Single-family homes, two-flats, condos and townhomes are eligible to have a home energy assessment performed. Renters in these building types are also eligible, with permission from their landlord.
If you are interested in having an assessment performed at your home, call 1-855-433-2700 to schedule an appointment. To learn more visit
If your bill says "Residential - Single" or "Residential - Multiple", the price of electricity is on a flat rate and does not vary throughout the day or on weekends. Therefore, there is no difference in the cost of operating appliances during overnight and weekend hours versus during weekdays. However, during the summer, operating large appliances such as ovens, dishwashers, washing machines and dryers during the hottest part of the day adds extra heat into your home that can cause your air conditioner to work harder and run longer, and therefore, use more energy. Operating these appliances when the outdoor temperature is cooler--usually early morning or later in the evening--can help save energy on air conditioning in your home.
Residential ComEd customers who want to be more active in managing energy costs can select the other supply rate ComEd offers called Hourly Pricing. The price you pay on this rate option is based on market prices, which vary each hour throughout the day. Interested customers can learn more about the Hourly Pricing program on the ComEd website:
There is no set time period during the day when the hourly prices are lower; however, historically the hourly prices are typically lower during the night and weekend hours. For Hourly Pricing participants, information on the current day's hourly electricity prices can be found here: Live Prices
If you have any questions regarding energy pricing and electric supplier options, please refer to the
Customer Choice FAQs.
Please call ComEd at 1-800-EDISON-1 (1-800-334-7661) to initiate a High Bill Investigation to have your meter reread and possibly tested.
Energy Usage Guide with typical wattages and monthly costs of common household appliances, electronics and lighting.
If you would like to know the actual energy usage of certain appliances, you can ask your local public library if they have a Kill-A-Watt meter available for check out. You can plug the appliance into the Kill-A-Watt meter and plug the meter into an electric outlet. The meter will display a wattage reading. To calculate the monthly energy usage, divide the wattage reading by 1,000, then multiply by the hours of operation per billing to determine the amount of kilowatt-hours (kWh) you are using per month.
ComEd offers instant in-store discounts on select ENERGY STAR® certified LEDs and LED fixtures at participating retail stores. For more information on lighting discounts, please visit ComEd.com/Lighting
As of January 2017, CFLs no longer meet the energy efficiency standards required for ENERGY STAR certification. ENERGY STAR certified LEDs are a more efficient technology that both lasts longer and provides greater energy savings than CFLs. For more information and comparisons of lighting options, please visit this U.S. Department of Energy website: Energy-Efficient Lightbulbs
If you have created an online ComEd account, you can see your energy usage by going to
ComEd.com/MyUsage and logging into your account. On this page, you will be able to see your monthly electricity usage. If your home has a smart meter, you can monitor your daily and hourly usage as well.
There may be a 24-48 hour lag in viewing your usage information. If you want to view your real-time usage, you can purchase a Smart Meter Connected Device (SMCD) that is wirelessly connected to the smart meter at your home. For more information on SMCDs, please visit
To provide valid comparisons, we've chosen approximately 100 nearby homes with characteristics that typically lead to similar energy needs, such as heating source and dwelling size and type. You can update your home profile by logging in to
ComEd.com/MyAccount or by calling a customer service representative at 888-806-2273, then pressing 3. Updating the characteristics in your home profile with the most up-to-date information will result in a more meaningful comparison.
ComEd customers that use electricity provided by ComEd for the majority of their home's heating, or natural gas provided by Nicor Gas, Peoples Gas or North Shore Gas for the majority of their home's heating, may be eligible for weatherization rebates (up to $1,600 per home) for attic insulation, air sealing, wall insulation and duct sealing. Some pre-conditions and other requirements apply, and installation must be completed by a ComEd Energy Efficiency
Service Provider. Find rebate details at
What are the recommended thermostat settings?
ENERGY STAR recommends setting thermostats to at least 78°F when you are at home and need cooling and to at least 68°F when you are home and need heating. When your home is unoccupied during the day, the temperature setting should be increased by 7° - 10°F when cooling or decreased by 7° - 10°F when heating. If you want to save even more at night when everyone is asleep, the temperature setting can be increased by at least 4°F when cooling or decreased by at least 4°F when heating.
Older thermostats need to be adjusted manually. Programmable thermostats can adjust the temperature based on a set schedule, which can help you avoid discomfort when returning to your home or waking up. Smart thermostats have similar features to programmable thermostats, but they also perform more advanced functions and have additional benefits. A smart thermostat allows you to control the temperature in your home remotely from your smart phone or other web-enabled device. Also, smart thermostats save energy and maximize comfort by automatically adjusting the temperature of your home based on your preferences and activities. ComEd offers free programmable thermostats and discounted smart thermostats through a Home Energy Assessment and installation is free. If you are interested in having an assessment performed, call 855-433-2700 to schedule an appointment or visit
For more information on thermostats, you can visit these websites:
Heating Cooling Guide
There are a few other things that can be done to help reduce your cooling costs:
To help reduce your heating costs you can take the following steps:
The ComEd Energy Efficiency Program is funded in compliance with state law.
Offers are subject to change.