We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
Take control of your energy costs through the Smart Meter Connected Devices service. Ready to register or manage a smart device?
A Smart Meter Connected Device (SMCD) is an in-home display that can be registered and then wirelessly connected to your ComEd smart meter to display your near real-time electricity usage data. Types of smart devices can vary and are specified in the
Smart Meter Connected Devices (SMCD) communicate with the smart meter at your home to provide you access to more information about your electricity use so you can:
*Rainforest Automation EMU - 2 is the only compatible smart device for commercial customers.
If you are attempting to connect a smart device other than what is listed above, please contact
Connect a new device, disconnect or update the settings on an existing device.
Manage My Smart Devices
SMCDHelpDesk@ComEd.com for assistance with:
For all other smart meter-related questions, please call
ComEd does not endorse any manufacturer or retailer of smart devices included on the SMCD list, nor the manufacturer’s or retailer’s business practices. Our verification process focuses on whether the smart device functions properly, is compatible and receives information from ComEd smart meters. ComEd makes no warranties, guarantees or promises of performance and none are implied.