We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
Why is ComEd offering free assessments?
The ComEd Energy Efficiency Program, in partnership with the local natural gas utilities, offers assessments as part of an ongoing effort to provide energy efficiency opportunities that will help ComEd customers save money on their energy bills. ComEd is committed to providing its customers with helpful solutions to conserve energy, save money and help the environment. These solutions are designed to deliver savings to you and reduce our collective environmental impact.
Who is eligible for an assessment?
Single-family homes, two-flats, condos and townhomes are eligible. Homes must have ComEd residential delivery service. Renters in these building types must obtain the property owner’s permission prior to the assessment. Some three-unit and four-unit properties will qualify. Tenants of multi-family buildings can learn about assessment offerings in the
Multi-Family Assessments Frequently Asked Questions.
How do I participate?
Customers can schedule online or call
1-855-433-2700 to schedule a free assessment. Please have your ComEd and natural gas utility account numbers (if applicable) available when you call. Tenants of multi-family buildings can learn about assessment offerings in the
Multi-Family Assessments Frequently Asked Questions.
The home energy assessment is a free visual inspection of your home. An energy advisor will collect information about your home's energy users by taking a look at your heating system (e.g. furnace or boiler), cooling system (air conditioner), water heater and appliances. The energy advisor will then provide you with personalized recommendations identifying additional ways to save energy and money. During the assessment, the energy advisor may install the following energy-saving products:
ENERGY STAR® certified Nest smart thermostats and a Honeywell smart thermostat are available for purchase at a discount during the assessment and include FREE installation. Only smart thermostats purchased during the assessment are eligible for installation. Advanced power strips are available for purchase at a discount during the assessment and do not include installation.
There are many thermostat options available through the assessment, which one should I choose?
Are there limitations on where the energy-saving products can be installed?
During the appointment, the energy advisor will attempt to install the products when possible to maximize your energy savings. There are some restrictions on where the energy-saving products may be installed, which the energy advisor will discuss with you during your appointment. Products must be installed by the energy advisor, and the energy advisor will not move furniture. The energy advisor will not install the energy-saving products if they are not confident they can install them safely or without damaging property. LED bulbs will be installed only in fixtures with existing incandescent or halogen bulbs that are in use for at least two hours per day. Power strips must be installed by the energy advisor directly into a grounded outlet.
Who will perform the assessment?
An energy advisor will perform the assessment. All energy advisors are ComEd-authorized contractors and will have a badge to identify themselves.
How long is the assessment appointment?
The assessment typically lasts 60 – 90 minutes, but may vary depending on the size of your home.
What time of the year is the best to schedule an assessment?
ComEd performs assessments all year long to identify energy efficiency improvements and install energy-efficient products. Every day is a good day for lowering energy use and saving money.
The average customer saves over $180 a year on utility bills as a result of the energy-saving products installed during the assessment. You’ll also learn about other ways to save and other rebates offered by ComEd and your local natural gas utility. Individual cost savings are not guaranteed and may vary based on weather, usage habits and energy and utility charges.
How are Nicor Gas, Peoples Gas and North Shore Gas involved in the assessment?
ComEd has partnered with Nicor Gas, Peoples Gas and North Shore Gas to help you save electricity and natural gas by offering a free assessment. Partnering with local natural gas utilities allows us to look at your home’s entire energy usage to save you even more. ComEd customers without natural gas service can still receive an assessment.
What other programs does ComEd offer?
The ComEd Energy Efficiency Program offers additional tips, tools and rebates to help
residential customers save money and energy.
No, this is a free, walk-through assessment of your home’s energy usage and includes the installation of free and discounted energy-saving products. An energy audit typically includes more comprehensive home analytics and diagnostics including thermal imaging, blower door testing and combustion safety testing. An energy audit may cost $100 – $500, or more, whereas the ComEd home energy assessment is free.
Do I need to be present during the assessment?
An individual over the age of 18 is required to be present during the assessment to accompany the energy advisor, to answer questions about your home, and to review the assessment report.
The ComEd Energy Efficiency Program is funded in compliance with state law.
Offers are subject to change.