Heating & Cooling Rebates FAQ

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For Customers

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How do I participate?

For installations completed January 1, 2019 – December 31, 2019:

Verify your eligibility by reviewing all the requirements. Download the Heating and Cooling Rebates Eligibility Catalog for a full list of terms and requirements.
Select and install qualifying equipment using an approved ComEd Energy Efficiency Service Provider.
Apply for your rebate after your equipment is fully installed and operational. Visit Heating & Cooling Rebates for rebate process details and to complete an online application. Include your contractor's installation invoice and the system's Air-Conditioning, Heating, and Refrigeration Institute (AHRI) number or AHRI certificate with your application submission, if applicable. After your rebate application is reviewed and approved, you will receive a rebate check in approximately four weeks.

I am a landlord of a residential property with a ComEd account. Can I receive a rebate?

Yes, a landlord may participate and receive a rebate for the purchase and installation of qualifying equipment. If the landlord holds the ComEd account, the landlord may apply for the rebate as the account holder. If the account is in the tenant’s name but the property owner or manager is purchasing and installing qualifying equipment in the unit, the tenant may allow the landlord to apply for a rebate using the tenant’s ComEd account information. The tenant must provide his or her ComEd account information and sign the customer rebate authorization section on the rebate application, releasing payment to the landlord.

When are applications due?

For installations completed January 1, 2019 – December 31, 2019, applications must be submitted within 60 days of installation or by February 28, 2020, whichever comes first. The product must be installed and fully operational prior to submitting a rebate application.

Can I receive more than one rebate for the same type of equipment or product?

Participants may receive more than one rebate for the same type of equipment if all rebate requirements are met, except for the ductless heat pump rebate and smart thermostat rebate. Limit of one ductless heat pump rebate per home. Limit of two smart thermostat rebates per home.

Do I have to select a specific equipment brand or model?

You may select any equipment that meets the rebate requirements. Consult the list of rebate requirements in the Heating and Cooling Rebates Eligibility Catalog. Work with a ComEd Energy Efficiency Service Provider to select equipment that meets your home’s needs and the minimum efficiency requirements to qualify for the available rebate(s). Equipment that requires a minimum Seasonal Energy Efficiency Ratio (SEER) must be verified at the required minimum efficiency by AHRI to qualify for a rebate.

Need help selecting a product?

The ENERGY STAR® Most Efficient list recognizes this year's exceptional products on the leading edge in energy efficiency; choose Most Efficient products to help achieve the largest rebate and highest efficiency rating available.

Do I have to use a specific installing contractor?

Yes, use of a ComEd Energy Efficiency Service Provider for the installation of your qualifying equipment is required to receive ComEd rebates.

New Illinois legislation regarding the Administrative Rules for Certification of Energy Efficiency Installers have impacted the ComEd Energy Efficiency Program incentive payment requirements. As a result, ComEd requires contractors to provide Illinois Commerce Commission (ICC) certification to join the ComEd Energy Efficiency Service Provider Network and install qualifying heating and cooling equipment for customer rebate eligibility.

Additionally, to be approved to offer ComEd geothermal heat pump rebates, a ComEd Energy Efficiency Service Provider must be accredited by the Geothermal Alliance of Illinois (GAOI) and trained to install qualifying geothermal heat pump projects for ComEd customers. Contact an approved GAOI-certified ComEd Energy Efficiency Service Provider to learn more about geothermal rebates.

Are room air conditioners eligible for rebates?

Yes, select ENERGY STAR room air conditioners qualify for rebates. Visit Appliance Rebates for details.

How can I check on the status of my rebate?

If you applied for your rebate using the online Heating and Cooling Rebates Application, you can log-in to check the status of your rebate at Heating & Cooling Rebates. Please allow approximately four weeks to receive your rebate check after submitting a correct and complete application. You may also call us at 855-433-2700 after submitting your application to obtain a status update. If additional information is needed to complete the processing of your rebate, you will be notified by mail or email.

How long will it take to receive my rebate?

We strive to process rebates as quickly as possible. The best way to ensure timely receipt of your rebate check is to provide an accurate, completed application and a clear contractor installation invoice with defined payment terms (if applicable). After your rebate application is reviewed and approved, you will receive a rebate check in approximately four weeks.

Why is ComEd offering rebates?

The ComEd Energy Efficiency Program is part of an ongoing effort to provide energy efficiency initiatives that will help ComEd customers save money on their energy bills. ComEd is committed to providing its customers with helpful solutions to conserve energy, save money and help the environment. These solutions are designed to deliver immediate savings to the customer and reduce our customers’ and ComEd’s environmental impact.

Are other programs and rebates available through ComEd?

ComEd offers additional rebates, tools and tips to help all customers save money and energy. Visit For Your Home or For Your Business to explore all of the offerings available.

Is ComEd considering offering financing options?

Yes. We are looking into this and will have more information this year.

How can I apply for a smart thermostat rebate?

Smart thermostats installed by ComEd Energy Efficiency Service Providers qualify for ComEd Smart Thermostat rebates. Visit Smart Thermostat Rebates for other rebate options, rebate requirements and application information.

Content Editor ‭[1]‬

For Contractors

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How do I apply for rebates?

You must be a ComEd Energy Efficiency Service Provider to offer ComEd Heating and Cooling Rebates. Learn more at the ComEd Energy Efficiency Service Provider page.

For installations completed January 1, 2019 – December 31, 2019, you may either:

Download the Heating and Cooling Rebates Application available on the ComEd Energy Efficiency Service Provider portal for your customer. Then work with your customer to accurately complete and sign the application. The completed application can be submitted via email or US mail and must include a clear contractor installation invoice with defined payment terms (if applicable). A valid AHRI certified reference number is also required to process several available rebates and submitting a copy of the certificate satisfies this requirement. Provide your customer with the proper AHRI certificate information as applicable.
Offer customers an instant rebate directly off the invoice. You then have access to a separate online application on the Service Provider portal to receive reimbursement of the instant discount as a rebate from ComEd. The online application available to ComEd Energy Efficiency Service Providers is for instant rebate applications only.

If the customer is releasing payment of the rebate to the ComEd Energy Efficiency Service Provider for an instant rebate, the Service Provider must submit a customer-signed copy of the customer job order/invoice showing the full and correct rebate amount deducted from the total purchase price and labeled as a ComEd rebate. It is the Service Provider's sole responsibility to verify customer, equipment and installation eligibility prior to providing an instant rebate. Service Provider assumes all liability by providing the instant rebate.

Is the AHRI certificate required with the application?

The AHRI certified reference number must be provided with the ComEd Heating and Cooling Rebates Application to qualify for certain rebates, as noted in the Heating and Cooling Rebates Eligibility Catalog. ComEd Energy Efficiency Service Providers are strongly encouraged to provide their customers with a copy of the AHRI certificate and to submit a copy with their own rebate applications to expedite rebate processing. To learn more about the AHRI certificate, review our AHRI resource.

How can I offer an instant rebate?

ComEd Energy Efficiency Service Providers may provide their customers with an instant rebate by deducting the full and correct rebate amount off the customer’s purchase price. The deduction must be clearly labeled as a “ComEd Rebate” on the invoice. After receiving the instant rebate, the customer must sign the rebate application form in the “Customer Authorization” section, releasing the payment of the rebate to the installation contractor. ComEd Energy Efficiency Service Providers are strongly encouraged to verify the customer and installation meet all requirements for the rebate as stated in the Heating and Cooling Rebates Eligibility Catalog in advance of installation and customer payment. It is the Service Provider's sole responsibility to verify customer, equipment and installation eligibility prior to providing an instant rebate. Service Provider assumes all liability by providing the instant rebate.

How can I help my customer apply for a rebate for an installation delayed due to weather?

Weather may delay the installation of a central air conditioner or heat pump's outdoor unit.
Please use the following guidance to apply:

If installation is completed in the winter months (November – April) and the outdoor unit cannot be placed at that time, the indoor unit must be installed prior to submitting an application. The outdoor unit must be included in the purchase and have installation planned for the spring to qualify for a rebate after the initial installation is completed.

For indoor unit installations completed January 1, 2019 – April 30, 2019, installation of the outdoor unit must be completed by May 31, 2019.
For indoor unit installations completed November 1, 2019 – December 31, 2019, installation of the outdoor unit must be completed by May 31, 2020.

The invoice must include all of the following to apply after the initial installation is completed (indoor unit only):

The make, model and serial number of both the indoor and outdoor units
Installation date of the indoor unit
Indication that the outdoor unit has a spring installation planned
All other invoice requirements
The customer or contractor can apply for the rebate after only the indoor unit has been installed if the outdoor unit is purchased at the same time (the make, model and serial number must be included on the installation invoice, with indication that installation is planned for the spring).

Please note: If the specific outdoor unit has not yet been selected for the spring installation, the rebate application should not be submitted.
The rebate application cannot be processed until the make, model and serial number of the outdoor unit being installed in the spring is available.
The date the outdoor unit is installed should be used as the “installation date” and the application must be submitted within 60 days of the outdoor unit installation in the spring.
Both installation invoices (from the initial installation and the spring installation) must be provided with the completed rebate application upon submittal.

Who can I contact for additional assistance?

Contractors may email HeatingCoolingRebates@ComEd.com for additional support.

Can I offer my customer a smart thermostat rebate?

Smart thermostats installed by ComEd Energy Efficiency Service Providers qualify for ComEd Smart Thermostat rebates. Service Providers can offer smart thermostat instant discounts and rebates through the Heating and Cooling Rebates Application on the ComEd Energy Efficiency Service Provider portal.

Customers can visit Smart Thermostat Rebates for other rebate options, rebate requirements and application information.