What is the tool used for?
The Energy Usage Data System is used to benchmark your building’s energy usage, provide you with year-over-year comparisons, and allow you to report your building’s usage in ENERGY STAR® Portfolio Manager for uses such as ENERGY STAR awards or benchmarking ordinance compliance.
What type of data does the Energy Usage Data System provide?
The Energy Usage Data System is used to provide whole-building/aggregate energy usage data per month. Usage data can be downloaded in .CSV, ENERGY STAR Portfolio Manager compatible .CSV, and Green Button Data format.
Does the Energy Usage Data System provide energy usage data per tenant?
No. For privacy purposes, the Energy Usage Data System does not provide energy usage data per tenant.
How do I obtain access to the Energy Usage Data System?
To access the Energy Usage Data System, fill out an enrollment form and e-mail to Energy-UsageData@ComEd.com. Once you are enrolled, you will be provided with login credentials to use the tool.
Where can I send questions that are not addressed in this FAQ or the Building Manager Guide? What should I include in my email?
You may send any questions to EnergyUsageData@ComEd.com. Please include your contact information and building names or addresses.
How do I reset my password?
On the login screen of the Energy Usage Data System, click ‘Forgot Password.’ Enter your email address and a reset password link will be emailed to you.
How do I update my contact information?
Log into your account and click the icon with your initials on the top right of the page. Click ‘Profile’ to view and update your contact information. To update your email address, please contact support at EnergyUsageData@ComEd.com.
What should I put in the ‘Building Name’ field when creating a new building if my building does not have a name?
If your building does not have a name, please enter the building address in this field.
This error is shown when a building is active in the tool under another user. Please contact support at EnergyUsageData@ComEd.com to be added to the building or to have the building transferred to your account.
Please add one of the addresses as the primary address and add each individual street address present at the building as an additional address. Addresses must be exactly as it is listed on the bills (if bills are available), which may include street number ranges or individual street numbers. To add additional addresses to a building that has already been created, click the Edit Building button. You may also reach out to EnergyUsageData@ComEd.com if you need assistance.
For usage data to appear on the overview page, you must submit a usage request for the date range requested and verify tenants.
Please check that all addresses for your building have been added as secondary addresses. If that still does not resolve the issue, please contact support at EnergyUsageData@ComEd.com.
I only have 2 – 3 tenants at my building and receive an error during the tenant verification process. Why?
Due to privacy concerns, we only provide data for single-tenant buildings and buildings with 4 or more tenants. With fewer than 4 tenants, it might not be possible to sufficiently mask an individual tenant's energy usage. If your building has 2–3 tenants and you want/need to benchmark, you have two options:
What should I do if one of my tenants does not appear on the tenant verification list?
Please check that all addresses for your building have been added. If that does not resolve the issue, contact support at EnergyUsageData@ComEd.com.
How do I download my building’s tenant list?
To download a building’s tenant list, please navigate to the specific building’s Tenants tab. Click on the ‘Download Tenant List’ button to download the tenant list in .csv format. This tenant list will also provide tenant status and their start date and end date for usage data.
Why is usage lower or higher than expected in some months?
The Energy Usage Data System puts usage into the month that has the majority of days in the billing cycle. Sometimes this causes low or no usage in a month, but that “missing” usage is captured by the surrounding months. Please note that if you are applying for an ENERGY STAR certification, this should not affect your ENERGY STAR score and is not considered estimated usage. For more information on the impacts to ENERGY STAR metrics, please visit this Portfolio Manager FAQ webpage.
How do I connect my building with my ENERGY STAR Portfolio Manager account?
Please refer to the ENERGY STAR Portfolio Manager User Guide for steps on how to connect your building with your ENERGY STAR Portfolio account or contact support at EnergyUsageData@ComEd.com.
How do I fix the ESPM error messages that appear in the Energy Star tab of my building?
These errors are pulled in from ENERGY STAR Portfolio Manager and must be dealt with in ENERGY STAR Portfolio Manager. To resolve your issues, please search through the ENERGY STAR Portfolio Manager FAQs or contact ENERGY STAR Portfolio Manager Customer Support.
