We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
There are many resources available to help you learn more about the smart grid and smart technology.
Access a number of educational videos that address consumer questions about the smart grid and smart meters, including consumer benefits, outage restoration, data privacy, common myths, pricing options and health concerns.
To help you remain informed on key issues related to smart meters, ComEd provides access to key third-party studies and reports regarding the privacy, safety and security of smart meters.
The statements and conclusions of third parties referred to on this page reflect the work and conclusions of those parties, who are independent of ComEd.
Explore some excellent resources that help explain how our energy infrastructure is being upgraded in Illinois and across the United States.