We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
Smart meters are digital, electric meters that wirelessly provide secure, two-way communication between the meter and ComEd and also allow you access to more information about your usage.
ComEd has installed over 4 million smart meters in homes and businesses across northern Illinois.
Smart meters can:
To speak with a representative about a smart meter, please call:
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