ComEd is closely monitoring and preparing for strong weather, including the potential for thunderstorms, hail and high winds, expected across northern Illinois. Current forecasts project rain and wind gusts up to 45 miles per hour. ComEd is opening its emergency operations center, increasing crew staffing – including contractor crews – and readying equipment to respond quickly if power outages occur. Anyone experiencing a power outage or who sees a downed or damaged power line is urged to call ComEd immediately at 1-800-EDISON-1 or 1-800-334-7661.
We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
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