We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
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Peak Time Savings is a program from ComEd that pays you back for using less energy. ComEd will credit your energy bill when you reduce your energy use during Peak Time Savings Hours, which typically occur for a few hours between 11 a.m. and 7 p.m. – when most air conditioners are on, stores are open and factories are running. Historically ComEd has announced between three and five Peak Time Savings Hours events during the summer season, which runs between June 1 and Sept 30.
Customers in homes with smart meters and who are not enrolled in conflicting programs are eligible to participate. Customers may not participate simultaneously in Peak Time Savings and Central AC Cycling. Additionally, if you are a net metering customer, you are not eligible to participate in the PTS program because you are already reimbursed for reducing your electric usage.
You have a smart meter if the meter number on your bill begins with a '2.' Check the 'Meter Information' box near the top of the back of your bill. Smart meters also have a Silver Spring Networks or Aclara sticker affixed at the top of the face of the meter. Smart meters do not have spinning dials on their faces.
Yes. You can participate regardless of who supplies your electricity.
Standard SMS rates may apply from your mobile service provider. If you no longer want to receive text alerts, simply change your PTS notification preferences. (Note: responding STOP to any PTS text alert will remove you from ALL ComEd SMS text messages).
The Peak Time Savings summer season begins June 1 and ends September 30 of every year.
Historically ComEd has announced between three and five Peak Time Savings Hours events during the summer season, occurring for a few hours between 11 a.m. and 7 p.m.
There is no penalty for not participating and you can still participate in future Peak Time Savings Hours and earn bill credits.
When you enroll, you can choose to be notified by phone call, text message or email. You will be notified on the day when Peak Time Savings events will occur - as early as 9 a.m. or at least 30 minutes prior to the start of an event. PTS Hours are also announced by ComEd on Facebook and Twitter.
ComEd uses a formula based on your typical usage history to predict how much energy you would normally have used during Peak Time Savings Hours. After this number is normalized for weather and other variables, ComEd then subtracts the amount of energy that you actually used to determine how much energy you saved. For every kilowatt-hour (kWh) of electricity you save, you will earn a credit of $1.00, which will appear as actual dollars off your total amount due on your next ComEd bill or the following bill.
How much you save depends on the actions you take to reduce your usage, the characteristics of your home, and your typical energy use. As an estimate, we expect that most customers will receive a $1 to $12 credit on their bill per Peak Time Savings Hours when they participate. Log in to ComEd.com/MyAccount to get additional Peak Time Savings tips.
You will be notified via phone call, text message or email (based on your preference) approximately 24 hours after the Peak Time Savings Hours occurs. You can also log in to ComEd.com/MyAccount to see how much you've earned, and get tips on how to manage your energy use and earn a larger credit next time.