At ComEd we truly care about our customers. That's why, through the ComEd CARE programs, we offer a range of financial assistance options to help eligible customers pay their electric bills. And, we support energy assistance agencies that help those in need. There are many reasons why some of our customers fall behind on their bills. The assistance we are able to provide, helps give customers in need a new start. ComEd’s CARE Residential Special Hardship program provides grants for eligible customers of up to $1,500 while funds are available. Customers with household incomes of up to 250 percent of the federal poverty level, which is currently just over $58,000 dollars for a family of four, may qualify for this assistance, if they can demonstrate a financial hardship due to job loss, documented illness, military deployment, senior related hardship or disability hardships, or other special circumstances. Comed’s Residential Special Hardship program is made possible by the Smart Grid law, which along with encouraging Illinois electric grid upgrade, authorized ComEd to set aside $10 million dollars per year to help eligible customers in need. If you're experiencing difficulty paying your electric bill, contact LIHEAP, Illinois Low-Income Home Energy Assistance program. In Chicago and Cook County call (800)571-2332. Outside Chicago and Cook County visit LIHEAPIllinois.com or ComEd.com/CARE or call (888)806-CARE. ComEd customers receiving traditional LIHEAP benefits are still eligible to apply. ComEd CARE offers real help for real hardships. Apply now and let us help you. ComEd-Powering Lives.