We are currently experiencing issues with our automated phone systems and are working to resolve the issue. We apologize for the inconvenience. The ComEd Website and Mobile App are available to perform transactions. Register here for your MyAccount. To make a payment over the phone, you can call our dedicated payment line at 1-800-588-9477. In order to provide you with more accessibility to us during this time, we are expanding our call center business hours to 7 am to 9 pm Monday through Friday.
ComEd's commitment to electricity reliability goes beyond maintaining the poles and lines themselves—it extends to the trees surrounding miles of overhead power lines.
Routine maintenance around power lines is vital to providing reliable service.
Plant the right tree in the right place to avoid power outages.
ComEd and our contractors follow specific pruning standards.
Our crews respond quickly to storm damage. Notify us.
Understand processes for non-emergency tree and vegetation trimming issues.
Complete our online form to request tree and vegetation services.
View the steps we follow when restoring power.
Mylar balloon DOs and DONT's