We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
ComEd's commitment to electricity reliability goes beyond maintaining the poles and lines themselves—it extends to the trees surrounding miles of overhead power lines.
Routine maintenance around power lines is vital to providing reliable service.
Plant the right tree in the right place to avoid power outages.
ComEd and our contractors follow specific pruning standards.
Our crews respond quickly to storm damage. Notify us.
Understand processes for non-emergency tree and vegetation trimming issues.
Complete our online form to request tree and vegetation services.
View the steps we follow when restoring power.