We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
Consider these tips when landscaping around ComEd utility boxes and other equipment.
If you find the ComEd utility box (pedestal) on your property to be unsightly, here are some useful landscaping ideas:
If you add a new grade to you property, be mindful how it affects below and above ground ComEd property and our accessibility to it. Detrimental changes may require costly equipment relocation at your expense. Here are some tips:
You own the service line between ComEd's utility box and the meter. ComEd doesn't replace what is disrupted in this instance. Keep your landscaping simple and inexpensive in this immediate area. The following points will help you prevent both unnecessary and potentially expensive repairs:
Be aware that serious accidents and even fatalities can result when not using proper care to avoid contact with underground and above ground electrical facilities. By Illinois law you must call the appropriate one-call center at least 48-hours before you dig or drive equipment into the ground. Visit
Call Before You Dig to learn more.