We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
If you see downed power lines,
leave the area immediately and then call ComEd at
1-800-EDISON-1. Representatives are available 24 hours a day, 7 days a week.
Your safety is important to us. Always call 811 before you dig or drive equipment into the ground.
Get tips and information about staying safe around electricity.
Learn more about safety rules and training for the construction site.
Get information about the maintenance of trees and vegetation around power lines to ensure reliability.
Sometimes our work disrupts the soil or landscaping. Dig here for details on timing and repairs.