At ComEd, the health and safety of our customers, employees, and contractors are our top priorities. As part of this commitment, we’re closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions.
To help families and communities recover from economic challenges created by the COVID-19 pandemic, ComEd is offering a comprehensive customer support package. Learn more here.
We understand a higher bill can be concerning. We’re here to help you understand the details of your bill and offer solutions to help you manage your future bills.
Very hot or cold days can impact heating and cooling costs and cause fluctuations in your usage. Your use of other seasonal items like space heaters, pool pumps, and dehumidifiers may also vary.
Holidays may be an occasion for guests, additional cooking, and more time spent at home, all of which may result in higher use of home appliances. Even holiday lighting and decorations can all add up.
Changes such as a student back from college or others moving in can impact the cost to power your home.
Old appliances use more energy than newer models. Others may still draw power when plugged in even if they are turned off.
There's more to your electric bill than the amount due. Your energy bill includes details about your usage, meter readings and more, all to give you insights about your household's monthly consumption and opportunities for saving energy and money.
ComEd offers many free tools to help you manage and control your use. Register for My Account today!
Did you know: Adjusting your thermostat when the house is empty or when you’re sleeping can save on your heating and cooling. See potential savings of as much as one percent for each degree if your thermostat is adjusted for an eight-hour period.
If you are on a budget billing plan, your usage will be reviewed periodically and your monthly payment may be adjusted based on changes in your usage or energy prices. If you consistently use more energy, your budget billing amount will go up.
An outstanding balance or payment arrangements also affects the amount of your bill each month. Check your bill for details.
If you have an energy supplier other than ComEd or have recently changed suppliers, the rate may change based on the supplier’s specific terms.
If you are on a special rate program, there might be differences in rate plan or cost of energy. ComEd’s Hourly Pricing plan is based on the hourly market price and rates may change based on the time of energy use.
Did you know: All customers served by ComEd have the opportunity to choose their electricity supplier.
Older appliances can use more energy. View our Energy Usage Guide to see how your home's appliances, electronics and lighting compare.
ComEd also offers FREE home energy assessments which can help identify areas where your home is losing energy and provide advice on how to address them.
Did you know: If the seal on your refrigerator or freezer door isn't doing its job, your appliance could be leaking 15 percent of the cooled air it produces.
Use your My Account tools to access hour-by-hour and day-by-day energy usage info. Understand how much energy you’re using and when, and get personalized savings tips.
Receive rebates on select appliances and instant discounts on LEDs. Find opportunities to reduce energy use with a FREE energy assessment that includes free and discounted products.
Compare programs that let you earn a bill credit or save money by shifting your energy use to times when demand is lower. Check out the available programs to see if one may be right for you.
Eliminate bill surprises. With High Usage Alerts we will notify you when your energy use is trending higher than usual. Set your alert and notification preferences.
Instant online savings are available exclusively to ComEd residential customers.
If you are experiencing financial hardship, we may be able to help.
If you are having difficulty paying your bill, check with us about setting up payment arrangements.
Enjoy consistent and predictable payments with a pre-arranged monthly amount.