July 24, 2017 4:00 PM
ALERT: Due to severe thunderstorms with heavy rain, lightning and high winds, approximately 60,000 customers have been impacted by the storm. Over 400 ComEd crews continue to work to assess damage and restore power. Currently less than 1,000 customers remain without power. Safety hazards such as flooding, downed trees and power lines have made restoration in some areas more challenging.
We understand that losing your power is frustrating, and we appreciate your patience as we work to restore power as safely and as quickly as possible.
Stay Safe: Heavy rainfall can cause flash flooding and flooded basements.
Customers should call ComEd at 1-800-EDISON-1 (1-800-334-7661) to disconnect power before entering a flooded basement.
Never wade into a flooded basement unless all electricity has been disconnected (such as power that supplies sump pumps, freezers, etc.). Water may be in contact with electrical outlets, appliances or cords.
To stay informed about estimated restoration times, continue to check our Storm Center or follow us on Twitter and Facebook. If you have Outage Alerts, text STAT to 26633 for updated outage info or check the outage map.
To report outages or downed wires: • Text OUT to 26633 (COMED) if you've already subscribed to Outage Alerts. • Download the free ComEd Mobile App (for iPhone® and Android™® smartphones). • Log onto the Facebook Outage App. • Call 1-800-EDISON-1. (During storms call centers may experience high wait times.) Please take the necessary steps to stay safe during this storm: • If you see downed power lines, leave the area immediately and then call ComEd at 1-800-Edison-1 (1-800-334-7661). • Take cover and tune in to the radio for updates on storm warnings and watches. • Stay out of flooded basements.
Your personal safety is the priority.
Never approach a downed power line;
always assume a power line is energized and extremely dangerous.
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@ComEd on Twitter or
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