At ComEd, the health and safety of our customers, employees, and contractors are our top priorities. As part of this commitment, we’re closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions. To help families and communities recover from economic challenges created by the COVID-19 pandemic, ComEd is offering a comprehensive customer support package. Learn more here.
If you see downed power lines, leave the area immediately and then call ComEd. Representatives are available 24 hours a day, 7 days a week. If your electric power is interrupted, be sure to report the outage to us right away. You may also visit Check My Outage Status or View Outage Map.
You can report your electric outage online, including on your smart phone or tablet. If you prefer, call us 24/7 at 1-800-EDISON-1 (1-800-334-7661).
You can quickly and easily report your outage via text message, mobile app or ComEd Facebook app. Online services are available 24 hours a day, 7 days a week.
Learn who is responsible for the maintenance of street lights in your area, and how to report when one is out.
