We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
For electrical emergencies such damaged or leaning pole, exposed wires or light fixtures in danger of falling, please call 1-877-4-ComEd-1 (1-877-426-6331) immediately to report the problem.
ComEd is not responsible for street lights in the City of Chicago. Please call the Chicago 311 service center to report a street light problem.
ComEd is not responsible for street lights or alley lights in the Village of Oak Park. Please visit the
Oak Park website to file a service request for a street light or alley light outage.
Use our online form to quickly and easily report a street light outage.
Report a Street Light Outage