We are currently experiencing an issue with our automated phone system. We apologize for the inconvenience and thank you for your patience while we resolve this issue.
ComEd’s online self-service tools are still be available during this time. Register here for your MyAccount.
To make a payment over the phone, you can call our dedicated payment line at 1-800-588-9477.
Click the button below to report an outage online. You can also text OUT to 26633.
If you see downed power lines, leave the area immediately and then call ComEd at
Use our interactive map to report a streetlight issue, such as an outage, discoloration, or
Customers can get text and email notifications with important outage information. To update how you receive these messages, visit the Preference Center.
You can also text ADD OUTAGE to 26633 to sign up for all outage notifications. Text STAT to 26633 for your current outage status.
Want up-to-date outage information and easier outage reporting? Download the ComEd Mobile App.