We are currently experiencing issues with our automated phone systems and are working to resolve the issue. We apologize for the inconvenience. The ComEd Website and Mobile App are available to perform transactions. Register here for your MyAccount. To make a payment over the phone, you can call our dedicated payment line at 1-800-588-9477. In order to provide you with more accessibility to us during this time, we are expanding our call center business hours to 7 am to 9 pm Monday through Friday.
If you see downed power lines, leave the area immediately and then call ComEd. Representatives are available 24 hours a day, 7 days a week. If your electric power is interrupted, be sure to report the outage to us right away. You may also visit
Check My Outage Status or
View Outage Map.
You can report your electric outage online, including on your smart phone or tablet. If you prefer, call us 24/7 at
You can quickly and easily report your outage via text message, mobile app or ComEd Facebook app. Online services are available 24 hours a day, 7 days a week.
Learn who is responsible for the maintenance of street lights in your area, and how to report when one is out.