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Supporting Our Communities



Supporting Our Communities

ComEd understands that the last thing you should have to worry about is having reliable electric service, which is why we are committed to helping families and businesses experiencing financial challenges caused by the COVID-19 pandemic.

That's why we are offering a comprehensive customer support package to help families and communities who are recovering from the economic challenges created by the COVID-19 pandemic. These assistance measures include:

• A new Bill Assistance Payment program to eligible limited income customers
• New flexible payment arrangements for an extended period

Keeping Our Customers and Employees Informed

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Latest Coronavirus Updates

We are committed to keeping our customers informed of changes as we monitor Coronavirus (COVID-19) and its evolving impacts.

Read the Latest Updates

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Service Reconnections

If your service was disconnected before the pandemic, learn about your options for assistance.

View Reconnection in the FAQs

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Scams & Imposters

Stay vigilant and avoid being the victim of a scam or energy-related fraud.

Protect Yourself Against Scams

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Practice Social Distancing

We can all do our part to stop the spread of COVID-19 by practicing social distancing.

Let’s All Do Our Part

Payment Assistance

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Bill Payment Assistance Programs

If you need help, we have programs and services available.

Find Programs

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Payment Arrangements

If you are having difficulty paying your utility bill, we may be able to help.

Get Started Now

Save Energy & Money

Energy Saving Tips

As you and yours spend more time at home, the ComEd Energy Efficiency Program has tips to help you save energy and money.

Check Out the Tips

Income Eligible

Find energy-saving offerings specially designed for income-eligible customers to easily improve home and building energy efficiency.

Get More Info

Rebates & Discounts

Purchasing an air purifier, refrigerator, or freezer? Find rebates or discounts on a variety of ENERGY STAR® appliances.

Start Saving

Contact Us

Customers who may be challenged to pay their ComEd bill should contact us
as soon as possible at 1-800-EDISON1 (1-800-334-7661).

© Commonwealth Edison Company, 2020. All Rights Reserved.