For Immediate Release
ComEd Media Relations
Energy company encourages customers to be safe during storms
CHICAGO (Aug. 5, 2023) – As much of northern Illinois prepares for another round of severe weather, ComEd is proactively opening its Emergency Operations Center and is readying crews and equipment to meet any impact from the weather. Forecasts for Sunday project rain, lightning, hail and wind gusts in excess of 50 miles per hour in some areas.
"July was a very active storm month across the ComEd territory with strong storms, spawning record flooding and multiple tornadoes. August is already continuing the pattern," said Dave Perez, senior vice-president of Distribution Operations, ComEd. "We are readying our teams to minimize the impact any of our customers feel from these next storms."
System investments continue to keep the grid reliable
ComEd has been investing in tree trimming and system upgrades to minimize the impact of storms. Since smart grid upgrades began in 2011, more than 19 million power outages have been avoided and overall reliability has improved by more than 80 percent. In 2022, ComEd had its best reliability on record.
ComEd's multi-year plans, shared earlier this year, will prioritize modernizing the electric grid to ensure it remains reliable and resilient as severe weather events become more common, strengthen the region's infrastructure and economy, and increase access to the benefits of clean energy and decarbonization under Illinois' Climate and Equitable Jobs Act (CEJA). These plans outline ComEd's investments to improve service reliability and storm response, including:
Restoration priorities and safety
When responding to power outages caused by storms, ComEd's priority is to restore critical facilities such as police and fire stations, nursing homes and hospitals first, followed by repairs that will restore power to the greatest number of customers.
Public safety is paramount, and ComEd encourages customers to take the following precautions:
ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information and can follow the company on Twitter @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at ComEd.com/report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
ComEd's mobile app for iPhone and Android® smart phones gives customers the ability to report power outages and manage their accounts; download the app at ComEd.com/app.
ComEd's interactive outage map at ComEd.com/map allows customers to easily find information on the location and size of outages and get estimated power restoration times.