For Immediate Release
Contact
ComEd Media Relations
312-394-3500
CHICAGO (March 30, 2023) – In anticipation of severe weather coming to northern Illinois, ComEd will open its Emergency Operations Center Friday morning as it readies equipment and mobilizes additional crews in preparation for potential power outages. Forecasts project heavy rain, lightning, possible tornadoes and wind gusts of more than 40 miles per hour in some areas starting Friday morning.
"The significant winds that will accompany this storm could be impactful to our customers and communities," said Dave Perez, senior vice-president of Distribution Operations, ComEd. "We know that any outage is an inconvenience. Our crews will be working around the clock to restore customers that experience outages quickly and safely."
ComEd has been investing in tree trimming and system upgrades to minimize the impact of storms. Since smart grid upgrades began in 2011, more than 19 million power outages have been avoided and overall reliability has improved by more than 80 percent. In 2022, ComEd had its best reliability on record.
When responding to power outages caused by storms, ComEd's priority is to restore critical facilities such as police and fire stations, nursing homes and hospitals first, followed by repairs that will restore power to the greatest number of customers.
Public safety is paramount, and ComEd encourages customers to take the following precautions:
ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information and can follow the company on Twitter @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at ComEd.com/report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
ComEd's mobile app for iPhone and Android® smart phones gives customers the ability to report power outages and manage their accounts; download the app at ComEd.com/app.
ComEd's interactive outage map at ComEd.com/map allows customers to easily find information on the location and size of outages and get estimated power restoration times.
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ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), a Fortune 200 energy company with approximately 10 million electricity and natural gas customers – the largest number of customers in the U.S. ComEd powers the lives of more than 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit ComEd.com, and connect with the company on Facebook, Twitter, Instagram and YouTube.