We are currently experiencing issues with our automated phone systems and are working to resolve the issue. We apologize for the inconvenience. The ComEd Website and Mobile App are available to perform transactions. Register here for your MyAccount. To make a payment over the phone, you can call our dedicated payment line at 1-800-588-9477. In order to provide you with more accessibility to us during this time, we are expanding our call center business hours to 7 am to 9 pm Monday through Friday.
For Immediate Release
ComEd Media Relations
CHICAGO (June 20, 2022) – With forecasts calling for consecutive days of temperatures in the mid- to upper 90s, ComEd understands electricity use may be high for families and individuals across northern Illinois.
During periods of extreme high temperatures ComEd's Energy Doctors remind customers that they can manage energy use and save money on their electric bills by following a few simple tips, courtesy of the U.S. Department of Energy:
ComEd's Energy Doctors are energy-efficiency experts committed to helping customers save money on their electric bills and are a resource for customers who want to keep energy costs low as temperatures start to rise. Customers can email questions to the Energy Doctor at email@example.com and receive a response within five business days. Customers can also find an Energy Doctor FAQ by visiting ComEd.com/EnergyDoctor.
ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), a Fortune 200 energy company with approximately 10 million electricity and natural gas customers – the largest number of customers in the U.S. ComEd powers the lives of more than 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit
ComEd.com, and connect with the company on