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For Immediate Release


ComEd Medias Relations


MEDIA ALERT: ComEd Delivers Most Reliable Service for Customers in First Three Months of Any Year on Record

CHICAGO (April 7, 2022) – As the nation's utilities are increasingly challenged by severe weather associated with climate change, ComEd in the first three months of 2022 delivered its most reliable electric service on record for any first quarter in the company's more than century-long history. Reliability is measured by how often customers experience power outages and how long power outages last when they do occur.

ComEd's performance comes on the heels of 2021, when the company also delivered some of its highest levels of year-over-year reliability for the more than 9 million people it serves, owing to power grid investments and innovations, storm hardening and vegetation management solutions, and cable replacement. Overall reliability last year was 68 percent better than when ComEd began grid improvements in 2011. Since then, ComEd and its more than 6,200 employees have avoided more than 17 million outages for customers, saving more than $3 billion in outage costs.

"Utilities must continue to invest in the power grid to be prepared for severe weather events and the rapid growth of renewable energy such as solar and wind and electric vehicles in our communities," said ComEd President and COO Terence Donnelly. "ComEd is a national leader in the use of advanced technologies to benefit its customers and communities and ensure the region remains competitive in attracting business investment and jobs."

At the same time, ComEd's rates today are among the most competitive in the nation: Average residential rates are 17 percent lower than the 10 top U.S. metro areas, and average commercial rates are 18 percent lower than the top 20 U.S. metro areas. As a percentage of residents' median income, ComEd's residential electricity cost is nearly the lowest in the country.


ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), a Fortune 200 energy company with approximately 10 million electricity and natural gas customers – the largest number of customers in the U.S. ComEd powers the lives of more than 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit, and connect with the company on Facebook, Twitter, Instagram and YouTube.

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