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For Immediate Release


ComEd Media Relations


ComEd Prepares for Second Round of Severe Weather This Week

Customers encouraged to stay safe and report outages by texting OUT to 26633 (COMED)

CHICAGO (Dec. 15, 2021) – For the second time in five days, ComEd is preparing for severe weather forecasted across northern Illinois starting Wednesday night. ComEd is getting equipment and additional crews in place to respond to potential power outages from projected sustained winds of 30-35 miles per hour and wind gusts of up to 60 miles per hour. Last weekend, severe weather caused power outages for more than 46,000 ComEd customers, all of whom were restored within 24 hours.

ComEd has made investments in the grid that help it withstand more frequent storms brought about by climate change. Since smart grid investments started in 2012, ComEd has avoided more than 16.5 million customer interruptions by using advanced distribution automation or digital "smart switches" to automatically reroute power around potential problem areas. The value of these investments was on full display last year when, following a historic derecho that caused more than 800,000 customers to lose power, ComEd safely restored half a million customers in less than a day – the fastest time in ComEd history.

When responding to power outages caused by storms, ComEd's priority is to restore critical facilities such as police and fire stations, nursing homes and hospitals first, followed by restoring areas with the greatest number of customers. The company will further increase its focus on critical care facilities as they are more critical than ever during the COVID-19 pandemic.

Public safety is paramount, and ComEd encourages customers to take the following precautions:

  • If a downed power line is spotted, immediately call ComEd at 1-800-EDISON1 (1-800-334-7661). Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
  • Never approach a downed power line. Always assume a power line is extremely dangerous and energized.
  • In the event of an outage, do not approach ComEd crews working to restore power to ask about restoration times. Crews may be working on live electrical equipment, and the perimeter of the work zone may be hazardous. Additionally, for the safety of themselves and the public, crews are practicing social distancing.

ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information and can follow the company on Twitter @ComEd or on Facebook at Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237). 

ComEd's mobile app for iPhone and Android® smart phones gives customers the ability to report power outages and manage their accounts; download the app at

ComEd's interactive outage map on its website at allows customers to easily find information on the location and size of outages and get estimated power restoration times. 


ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), a Fortune 200 energy company with approximately 10 million electricity and natural gas customers – the largest number of customers in the U.S. ComEd powers the lives of more than 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit, and connect with the company on Facebook, Twitter, Instagram and YouTube.

© Commonwealth Edison Company, 2023. All Rights Reserved.