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For Immediate Release
ComEd Media Relations
Energy company increasing staffing to quickly restore customers' power if outages occur
CHICAGO (Aug. 10, 2020) – ComEd is closely monitoring and preparing for severe weather, including potential thunderstorms and high winds, across northern Illinois on Monday afternoon. Forecasts project rain, lightning, and wind gusts up to, and potentially exceeding, 70 miles per hour. ComEd is increasing crew staffing and readying equipment to respond quickly if power outages occur.
When responding to power outages caused by storms, ComEd's priority is to restore critical facilities such as police and fire stations, nursing homes and hospitals first. The company will further increase its focus on these facilities as they are more critical than ever during the COVID-19 pandemic.
"This could be a significant storm with hurricane force winds. ComEd is ready to meet the needs of our customers," said Terry Donnelly, president and COO of ComEd. "We are taking proper precautions to work safely and to make sure we can restore affected customers quickly."
Public safety is paramount, and ComEd encourages customers to take the following precautions:
ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information, and can follow the company on Twitter @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at www.ComEd.com/report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
ComEd has introduced a mobile app for iPhone and Android® smart phones that gives customers the ability to report power outages and manage their accounts; download the app at www.ComEd.com/app.
ComEd has an interactive outage map on its website at www.ComEd.com/map, which allows customers to easily find information on the location and size of outages and get estimated power restoration times.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), the nation’s leading competitive energy provider, with approximately 10 million customers. ComEd provides service to approximately 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit
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