At ComEd, the health and safety of our customers, employees, and contractors are our top priorities. As part of this commitment, we’re closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions.
To help families and communities recover from economic challenges created by the COVID-19 pandemic, ComEd is offering a comprehensive customer support package. Learn more here.
For Immediate Release
ComEd Media Relations
Customers without service urged to report outages
CHICAGO (June 10, 2020) – ComEd has restored power to 119,000 customers following a severe storm Tuesday afternoon with high winds, lightning and heavy rain that affected more than 131,000 customers through its service territory. More than 600 employees and contractors continue to work to restore the remaining 11,000 customers. The majority of these customers are expected to be restored by Wednesday at 6:00 p.m. and any other remaining outages from Tuesday's weather system restored by 11:00 p.m.
ComEd employees are working around the clock to safely and efficiently restore service to the remaining customers while maintaining best practices implemented during the pandemic.
ComEd offers the following tips and information for customers to stay safe following severe weather:
ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information, and can follow the company on Twitter @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at ComEd.com/Report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
ComEd has introduced a mobile app for iPhone and Android® smart phones that gives customers the ability to report power outages and manage their accounts; download the app at ComEd.com/App.
ComEd has an interactive outage map on its website at ComEd.com/Map, which allows customers to easily find information on the location and size of outages and get estimated power restoration times.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), the nation’s leading competitive energy provider, with approximately 10 million customers. ComEd provides service to approximately 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit
ComEd.com, and connect with the company on
Twitter, Instagram and