We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
For Immediate Release
ComEd Media Relations
Customers can take advantage of energy efficiency offerings to save on cold-weather energy costs
CHICAGO (Nov. 7, 2019) – Whether winter brings ice storms, blizzard or another polar vortex, ComEd has been hard at work to ensure the power grid is ready to reliably meet the energy needs of customers in northern Illinois and Chicago all winter long.
ComEd continued its work to create a smart and resilient grid in 2019, improving reliability for customers and building smart infrastructure for the future. By installing advanced technology – including tree-resistant cables and more than 3,500 smart switches since 2012 that reroute power around problem areas – ComEd has prevented more than 13 million interruptions to customers' service.
"The work we've done to modernize the grid is essential to meeting the increased energy needs of families and businesses during the coldest months of the year," said Terry Donnelly, ComEd president and COO. "At the same time, we want to give our customers the power to save money and energy during the winter season through our energy efficiency program."
The ComEd Energy Efficiency Program has empowered customers to save more than $4 billion since 2008. For more information on ways customers can save money and energy, visit ComEd.com/WaysToSave.
ComEd also offers no- and low-cost tips to help customers reduce their energy costs:
Adjust the temperature.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), the nation’s leading competitive energy provider, with approximately 10 million customers. ComEd provides service to approximately 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit
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