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For Immediate Release
ComEd Media Relations
Energy company offers customers tips to save energy and money during the heat
CHICAGO (July 16, 2019) – With forecasts for the longest stretch of consecutive days in the upper 90s since 2012 this week, ComEd is increasing crew staffing, proactively opening its Emergency Operations Center and readying equipment to respond quickly if power outages occur.
ComEd's smart grid improvements have resulted in improved reliability for customers year-round, including during extreme weather. For example, distribution automation, or "smart switches," that reroute power around trouble spots helped avoid more than 280,000 customer interruptions for families and businesses during 2019 winter storms.
Public safety is paramount, and ComEd encourages customers to take the following precautions:
ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information, and can follow the company on Twitter @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at www.ComEd.com/report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
ComEd programs incent customers to reduce energy use on days when demand is highest, such as when many people are running air conditioners at once. More than 301,000 customers are enrolled in ComEd's Peak Time Savings program, providing 36 megawatts of demand response. This year, two peak days have been called, offering those customers the opportunity to earn credits on their electric bills by reducing their power for several hours on those days. The program saved customers $3.2 million in 2018 and a total of $5.6 million since the program launched in summer 2015.
Higher temperatures also can lead to higher energy bills. Customers can save energy and money on hot days by following a few simple tips:
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), the nation’s leading competitive energy provider, with approximately 10 million customers. ComEd provides service to approximately 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit
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