For Immediate Release
ComEd Media Relations
Energy company encourages customers to stay safe and report any power outages
CHICAGO (April 10, 2019) – With forecasts for high speed winds starting Wednesday night and continuing all day Thursday, as well as potential thunderstorms in parts of northern Illinois, ComEd is increasing crew staffing and readying equipment to respond quickly if power outages occur. Current forecasts project wind gusts of up to 60 miles per hour and thunderstorms that may affect communities that ComEd serves.
"After a winter storm season for the record books, we're getting our first look at what the spring season may bring," said Tim McGuire, senior vice president of distribution operations at ComEd. "Working to restore power in high speed winds can challenge our crews, especially those who work on high overhead powerlines. We are taking all the necessary actions to be ready to respond if our customers experience power outages as a result of the major storm system approaching our communities."
This winter, ComEd's smart grid improvements ensured that fewer people felt Mother Nature's effects. New technologies, like distribution automation, or "smart switches," that reroute power around trouble spots helped avoid more than 280,000 customer interruptions for families and businesses during winter storms.
Public safety is paramount, and ComEd encourages customers to take the following precautions:
ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information, and can follow the company on Twitter @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at www.ComEd.com/report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
ComEd has introduced a mobile app for iPhone and Android® smart phones that gives customers the ability to report power outages and manage their accounts; download the app at www.ComEd.com/app.
ComEd has an interactive outage map on its website at www.ComEd.com/map, which allows customers to easily find information on the location and size of outages and get estimated power restoration times
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NYSE: EXC), the nation’s leading competitive energy provider, with approximately 10 million customers. ComEd provides service to approximately 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit
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