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For Immediate Release
ComEd Media Relations
CHICAGO (March 19, 2019) – Snow melt in northwest Illinois has caused some of the highest river levels in 50 years, resulting in significant flooding. As a result, residents and businesses have an increased risk of basement flooding. Because so many people have critical systems and other electronic devices in their basements, there is a higher risk of electrocution when entering a flooded basement to assess damage. ComEd offers the following safety tips for customers whose basements flood:
Public safety is paramount during storms and ComEd encourages the public to remember to take the following precautions:
ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information, and follow the company on Twitter @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at www.ComEd.com/report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
ComEd has introduced a mobile app for iPhone and Android® smart phones that gives customers the ability to report power outages and manage their accounts; download the app at www.ComEd.com/app.
ComEd's interactive outage map at www.ComEd.com/map allows customers to easily find information on the location and size of outages and get estimated power restoration times.
More storm safety information is on ComEd's website at https://www.comed.com/safety.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), the nation’s leading competitive energy provider, with approximately 10 million customers. ComEd provides service to approximately 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit
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