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For Immediate Release


John Schoen


ComEd Readies for Severe Weather Across Northern Illinois for the Coming Week

Energy company encourages customers to be safe and take steps to be energy efficient in the extreme cold

CHICAGO (Jan. 25, 2019) – ComEd is closely monitoring and preparing for severe weather in Northern Illinois in the next week. Current forecasts call for 4-8 inches of snow beginning Sunday night into Monday, followed by sub-zero lows the following days. ComEd has proactively increased crew staffing and is readying equipment to respond quickly if power outages occur.

"We are closely monitoring the system in the face of the combination of extreme cold and snow," said Terence R. Donnelly, president and chief operating officer, ComEd. "Our team is committed to respond to inclement weather issues and quickly and safely restore any power interruptions."

Public safety is paramount during storms, and ComEd encourages the public to take the following precautions:

  • If a downed power line is spotted, immediately call ComEd at 1-800-EDISON1 (1-800-334-7661). Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
  • Never approach a downed power line. Always assume a power line is energized and extremely dangerous.
  • In the event of an outage, do not approach ComEd crews working to restore power to ask about restoration times. Crews may be working on live electrical equipment and the perimeter of the work zone may be hazardous.
  • Do not shovel snow onto ComEd equipment.

ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information, and can follow the company on Twitter @ComEd or on Facebook at Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).  ComEd has introduced a mobile app for iPhone and Android® smart phones that gives customers the ability to report power outages and manage their accounts; download the app at

ComEd has an interactive outage map on its website at, which allows customers to easily find information on the location and size of outages and get estimated power restoration times.

ComEd also offers no- and low-cost tips to help customers reduce their energy costs:

  • Lower your manual or programmable thermostat during the winter when you leave your home and before going to sleep. You could save anywhere from 10 to 30 percent a year on heating. Or purchase a smart thermostat that can offer even more control over the climate in your home. ComEd customers can purchase a smart thermostat on ComEd's Marketplace and get an instant rebate of up to $100.
  • Check your HVAC filter. If the filter looks dirty after a month, change it.  A dirty filter will slow down air flow and make the system work harder to keep you warm thus wasting energy.
  • Open the curtains during the day to bring the sun's free heat into your home. Close your window coverings when the sun goes down to keep the heat inside.
  • Inspect and replace the caulking and weather-stripping around all windows and doors. Also, check ducts that move air to-and-from a forced air furnace, central air conditioner, or heat pump to make sure there are no leaks, which often is a cause of energy waste. ComEd offers rebates for weatherization projects. Go to for more information.
  • If you haven't already, create a free online account at You can access hour-by-hour and day-by-day energy usage information to help you understand how much energy you're using and when. And by answering a few simple questions about your home, you can learn what uses the most energy and get customized energy-saving tips to help you save.


Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), the nation’s leading competitive energy provider, with approximately 10 million customers. ComEd provides service to approximately 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit, and connect with the company on Facebook, Twitter, Instagram and YouTube.

© Commonwealth Edison Company, 2021. All Rights Reserved.