We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
For Immediate Release
ComEd Media Relations
Customers can take advantage of energy efficiency offerings to save on cold weather energy costs
CHICAGO (Nov. 7, 2018) – As temperatures have dipped, ComEd has been hard at work to ensure the power grid is ready to meet the energy needs of customers in northern Illinois and Chicago all winter long.
ComEd continued its work to create an advanced energy delivery system in 2018, improving reliability for customers and building smart infrastructure for the future. By installing advanced technology – including tree-resistant cables and more than 3,000 smart switches that reroute power around problem areas – the energy provider prevented more than 1.1 million interruptions to customers' service in 2018 alone.
"The work we've done to modernize the electric grid is essential to meeting the increased energy needs of families and businesses during the coldest months of the year," said Terence R. Donnelly, president and COO. "We're prepared and want to empower our customers to be ready for the winter season through our energy efficiency program, which has helped them save more than $3.5 billion since 2008."
With those savings, the ComEd Energy Efficiency Program is one of the nation's best-performing efficiency plans. The Future Energy Jobs Act, a bipartisan bill that passed the Illinois General Assembly late in 2016, significantly expands the ComEd energy efficiency offerings to help customers save an additional more than $7 billion and reduce electricity use in Illinois by 21 percent by 2030. For more information on ways customers can save money and energy, visit ComEd.com/WaysToSave.
ComEd also offers no- and low-cost tips to help customers reduce their energy costs:
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), the nation’s leading competitive energy provider, with approximately 10 million customers. ComEd provides service to approximately 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit
ComEd.com, and connect with the company on
Twitter, Instagram and