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For Immediate Release


ComEd Media Relations


ComEd Prepares for Severe Weather Across Northern Illinois

​Energy company encourages customers to be safe and report power outages via text or call

CHICAGO (Aug. 28, 2018) – ComEd is closely monitoring and preparing for severe weather that may affect parts of the northern Illinois region it serves starting this evening and into tomorrow morning. Current forecasts call for high temperatures, heavy rain, frequent lightning, hail and wind gusts of up to 55 miles per hour. ComEd has increased crew staffing and is readying equipment to respond quickly if power outages occur.

"Our dedicated professionals are prepared and stand ready with the needed resources to assist if our customers experience weather-related power outages," said Terence R. Donnelly, ComEd president and COO. "We are closely monitoring the incoming weather system and will execute our plans to ensure any affected customers are restored as quickly and safely as possible."

Because the safety of ComEd's people and customers is paramount during storms, the company encourages the following precautions:

  • If customers encounter a downed power line, they should immediately call ComEd at 1-800-EDISON-1 (1-800-334-7661). Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
  • Never approach a downed power line. Always assume a power line is energized and extremely dangerous.
  • In the event of an outage, do not approach ComEd crews working to restore power to ask about restoration times. Crews may be working on live electrical equipment and the perimeter of the work zone may be hazardous.
  • Never wade into a flooded basement unless all electricity – such as power that supplies sump pumps or freezers – has been disconnected. Water may be in contact with electrical outlets, appliances, or cords.

ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information, and can follow the company on Twitter @ComEd or on Facebook at for updates. Customers can also report outages by calling 1-800 EDISON-1 (1-800-334-7661) or visiting Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237). 

Customers can easily find information on the location and size of outages and get estimated restoration times using ComEd's interactive outage map at Customers also can report power outages and manage their accounts using the ComEd mobile app for iPhone and Android®, available for download at


Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), the nation’s leading competitive energy provider, with approximately 10 million customers. ComEd provides service to approximately 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit, and connect with the company on Facebook, Twitter, Instagram and YouTube.

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