For Immediate Release
ComEd Media Relations
Energy company encourages customers to be safe and report outage information via text or call
CHICAGO (April 5, 2017) – ComEd is closely monitoring and preparing for severe weather that may affect parts of the northern Illinois region it serves starting Wednesday. Current forecasts call for wind gusts up to 60 miles per hour, with heavy rain and snow. ComEd has proactively increased crew staffing and is readying equipment to respond quickly in the event of outages.
"This is a complicated storm with the potential for heavy winds, rain, and snow. ComEd has proactively increased staffing and has contractors available to respond in the event that there are weather-related issues," said Terence R. Donnelly, executive vice president and chief operating officer, ComEd. "Our goal is to respond quickly and safely to any impact to our customers."
Public safety is paramount during storms, and ComEd encourages the public to remember to take the following precautions:
ComEd urges customers to contact the utility immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report their outage and receive restoration information, and can follow the company on Twitter @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at www.comed.com/report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
ComEd has an interactive outage map on its website at www.comed.com/map, which allows customers to easily find information on the location and size of outages and get estimated power restoration times. Additionally, ComEd has introduced a mobile app for iPhone and Android® smart phones that gives customers the ability to report power outages and manage their accounts; download the app at www.comed.com/app.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NYSE: EXC), the nation’s leading competitive energy provider, with approximately 10 million customers. ComEd provides service to approximately 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit
ComEd.com, and connect with the company on