We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
For Immediate Release
ComEd Media Relations
As Extreme Heat Continues, ComEd Opens Emergency Operations Center and Maintains Increased Staffing Levels
CHICAGO (July 22, 2016) - Following the fast-moving storm that swept through northern Illinois Thursday evening including heavy rains, strong winds and lighting, ComEd has restored power to 90 percent of the 60,000 customers affected by the severe weather.
Severe thunderstorms with wind gusts up to 51 miles per hour entered the service territory on Thursday evening and continued until after midnight. More than 470 ComEd and contractor crews worked overnight to safely and efficiently restore service to customers. This morning, ComEd crews continue to respond to outages in the areas hit hardest by storms.
"Public safety is paramount during any storm, especially with the extreme heat conditions we're currently experiencing in northern Illinois," said Terence R. Donnelly, executive vice president and chief operating officer, ComEd. "Our crews will be working around the clock to ensure that power is restored as quickly and safely as possible to those affected by these storms."
Due to the ongoing heatwave, ComEd is continuing to closely monitor and prepare for additional severe weather that may affect parts of the ComEd service territory over the next few days. Current forecasts call for a chance of storms, with temperatures remaining in excess of 90 degrees. ComEd has opened its Emergency Operations Center and maintains increased crew staffing to swiftly respond in the event of power outages.
Public safety is paramount during storms. ComEd asks the public to continue to report any outages or safety concerns and remember to take the following precautions as clean-up continues:
ComEd is offering the following safety and energy efficiency tips for the extreme heat conditions:
For more information, please visit our website at ComEd.com.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), the nation’s leading competitive energy provider, with approximately 10 million customers. ComEd provides service to approximately 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit
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