We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
For Immediate Release
ComEd Media Relations
More than 7,000 customers lost power in April due to balloon-power line contact - last year 52,000 outages were caused by foil balloons
CHICAGO (May 25, 2016) – Warm weather brings outdoor parties for graduations, birthdays and weddings. However, these can lead to power outages when foil balloons, also known as Mylar balloons, from those festivities come into contact with power lines.
When a foil balloon contacts a power line or a part of substation equipment, its metallic properties can cause a surge of electricity that can, in turn, cause the equipment to short-circuit. And the spark could lead to a power outage or fire.
Foil balloons were the cause of more than 7,000 customer interruptions in April and more than 52,000 customer interruptions in 2015.
ComEd encourages customers to help reduce foil balloon-related power outages and ensure safety by keeping the following tips in mind:
ComEd customers can learn about more safety tips for the season by visiting