We’re committed to helping families and communities recover from today’s economic challenges. Learn about financial assistance options available to help those struggling to pay their energy bills. Learn more here.
Need to start, move, or stop your service? You’ve come to the right place.
ComEd is currently accepting service requests up to April 12, 2020.
Start new Residential service or add another service location to your current account.
EST. 5-8 minutes
New address where you’d like to start service
Date when you would like to turn on service
SSN or driver’s license number
Existing customers: My Account login or account validation Info (phone and SSN/account number)
Move your current Residential service to a new location in ComEd’s service area.
EST. 10-15 MINUTES
My Account login or account validation Info (phone and SSN/account number)
Current address where you’d like to stop service
Dates to stop service at your current address and start at the new
Permanently stop your Residential or Commercial utility service within ComEd’s service area.
EST. 3-5 MINUTES
My Account login or create an online account
Date when you would like your service to stop
Need to start or move service for a commercial account? Give us a call at 1-800-334-7661
Need to have services installed or changed for your new construction or remodeling project?
Moving Made Easy
Looking to arrange utilities and home services for your move with one call?
Want to easily find and compare products that can help you save money and energy?
Instantly Impact Your Credit Scores
Experian Boost™ allows you to add utility and cell phone bill payments to your credit history. You could boost your FICO® score instantly!
*Results may vary, see website for details.
You’re now leaving the ComEd website and will be connected to the site for Experian Boost™. ComEd does not give any warranty or other assurances as to the operation, quality, or functionality of the Experian Boost™ site. Access to the site may be interrupted, restricted, or delayed for any reason. ComEd is not limiting your access to other sources that provide similar information or services. ComEd does not endorse or take any responsibility for third-party sites, nor does it make any representations or warranties concerning the content, accuracy, completeness, or timeliness of such sites.