Start, Move, or Stop

Need to start, move, or stop your service? You’ve come to the right place.

ComEd is currently accepting service requests up to April 12, 2020.

START SERVICE

Start new Residential service or add another service location to your current account.

EST. 5-8 minutes

You'll need:

New address where you’d like to start service

Date when you would like to turn on service

SSN or driver’s license number

Existing customers: My Account login or account validation Info (phone and SSN/account number)

MOVE SERVICE

Move your current Residential service to a new location in ComEd’s service area.

EST. 10-15 MINUTES

You'll need:

My Account login or account validation Info (phone and SSN/account number)

Current address where you’d like to stop service

New address where you’d like to start service

Dates to stop service at your current address and start at the new

STOP SERVICE

Permanently stop your Residential or Commercial utility service within ComEd’s service area.

EST. 3-5 MINUTES

You'll need:

My Account login or create an online account

Date when you would like your service to stop

Ready to Begin?

Need to start or move service for a commercial account? Give us a call at 1-800-334-7661

Additional Information

Construction Services

Need to have services installed or changed for your new construction or remodeling project?

Learn more

Moving Made Easy

Looking to arrange utilities and home services for your move with one call?

Find out how

Energy-Efficient Products

Want to easily find and compare products that can help you save money and energy?

Try new ComEd Efficient Choice