We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs. Learn more here.
COVID-19 Notice At ComEd, the health and safety of our customers, employees, and contractors are our top priorities. As part of this commitment, we’re closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions. While you may experience a delay in reaching a representative, we continue to operate at our Call Center at 1-866-639-3532, Monday through Friday, between 8 a.m. and 4 p.m. If you already have a Project Lead, please remain in contact with that Lead for updates relative to your ongoing project.
COVID-19 Notice
At ComEd, the health and safety of our customers, employees, and contractors are our top priorities. As part of this commitment, we’re closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions.
While you may experience a delay in reaching a representative, we continue to operate at our Call Center at 1-866-639-3532, Monday through Friday, between 8 a.m. and 4 p.m. If you already have a Project Lead, please remain in contact with that Lead for updates relative to your ongoing project.
Whether you're planning new construction or increasing your energy service needs, we welcome the opportunity to work with you. Please take time to review the information here, then select how we can be of service.
Apply for service installations or changes using these applications and checklists.
Gather required information ahead of time to help expedite your request.
Find additional info to ensure your project meets all requirements.
Track your application and project status through the New Business Online Portal.
There may be costs associated with your request. Get details and make a payment.
Explore commonly asked questions about construction and remodeling.
