We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
Property managers can request premises usage and billing history for the previous 12 month period. This information is typically used to facilitate the Housing and Urban Development (HUD) Section 8 analysis. Also, property managers can request Disclosure of Utility Cost as required by the City of Chicago ordinance. This request is also known as a Heat Disclosure or Energy Disclosure request.
Download the ComEd Request file, enter the property information and then email the completed file back to us with the accompanying form or authorization, available below. Your request will typically be processed within two to three business days.
ComEdAccountActivityRequest@ComEd.com with the following two completed forms:
ComEdHeatDisclosureRequest@ComEd.com with the following two completed forms: