We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
Get a better understanding of terms, definitions and information on your bill.
Understand when your bill shows your meter reading as "Estimated."
Find pdfs of rate pamphlets and the summary of typical charges.
We're here to help offer solutions for managing future bills.
View the inserts included with your residential or business bill.
Understand how to read an analog meter and get ways to submit your reading.
Browse a glossary of commonly used terms on your bill.
Learn more about your energy bill.
Watch the video.
A new Illinois law changes three line items on ComEd bills.
Get the Details (pdf).