Payment Arrangements

Getting back on track…

If you need help paying off a large or past due balance, a Deferred Payment Arrangement may be an option to consider. After making a down payment towards your current owed amount, you can make installment payments to your remaining owed balance each month to bring your account up to date.

Payment plans consist of a monthly payment in addition to your regular monthly bill.

Supporting Customers Impacted by COVID-19

To support customers who have been impacted by the COVID-19 pandemic, ComEd is offering extended deferred payment arrangements through the next several months for residential customers.

Payment plans for residential customers will be available for an extended period of up to 18 months with no more than 25% required as a down payment.
To enroll in an extended payment arrangement, call 1-800-EDISON-1 (1-800-334-7661).
Limited-income residential customers and those experiencing financial hardship are eligible for payment plans over an extended period of up to 24 months with no down payment required.
Business customers are eligible for a 3-month payment arrangement with a 33% down payment or a 6-month payment arrangement with a 50% down payment. Call 1-877-426-6331 for more information on eligibility and enrollment.

Additional Assistance

Pay off your Deferred Payment Arrangement Plan: To pay off the remainder of your balance early you need to contact a ComEd Customer Service Representative.

For individuals or families in need, a Limited Income Home Energy Assistance Program is available for eligible customers. Additionally, ComEd’s CARE program provides financial assistance to help eligible customers pay their electric bill. For information about these programs visit ComEd.com/CARE or call 1-888-806-CARE.

If you've defaulted on your Deferred Payment Arrangement, you may be eligible for reinstatement. You must be within the timeframe of your original arrangement in order to reinstate. Fees may apply.

There may be State or Federal Assistance available for those that qualify.

Let’s run some checks to see if you’re eligible for a Deferred Payment Arrangement. It’ll only take a moment and can be done right here online.

Don’t have a My Account? Register Now.

You can also enroll through one of our ComEd customer service representatives. Call 1-800-EDISON-1 (1-800-334-7661) for more information on eligibility and enrollment.