At ComEd, the health and safety of our customers, employees, and contractors are our top priorities. As part of this commitment, we’re closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions.
To help families and communities recover from economic challenges created by the COVID-19 pandemic, ComEd is offering a comprehensive customer support package. Learn more here.
Electric meters use either digital displays or dials. Some locations are equipped with standard analog meters, which have a series of dials showing electricity usage. Other locations are equipped with smart meters, which cycle through up to six easy-to-read digital displays, instead of dials. ComEd is upgrading analog meters across northern Illinois and plans to install approximately 4 million smart meters at all homes and businesses by the end of 2018.
Smart meters communicate your usage back to ComEd, whereas analog meters need to be read and recorded. ComEd meter readers use hand-held computers to read meters around the same date every month. Our meter readers wear ComEd uniforms and carry ID to show you upon request.
Always ask to see a ComEd badge before allowing anyone into your home.