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Automatic Payment

With AutoPay, your Monthly bill is paid directly from your bank account, with no fees. Never worry about a late payment again.

No Fees Applied

AutoPay is free - no fees are applied when you pay with your bank account.

Never Miss Payments

Payments will be debited automatically from your bank account.

Save Time and Effort

No need to sign in to your account every month to manually pay your bill.

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AutoPay FAQs

 AutoPay FAQs

When will my AutoPay start?​

Your first automatic payment will be deducted from your bank account with your next billing cycle. The enrollment may take up to 24 hours to show on your account. To avoid any late charges, you will need to pay your current balance before Automatic Payments take effect.

​What information do I need to enroll?

To enroll in Automatic Payments, you will need:

  1. A checking or savings banking account.
  2. The name on the banking account.
  3. The banking account number and routing number.

If you have personal checks, your routing number and banking account numbers are printed on the bottom of your check.

What if my payment date falls on a weekend or holiday?

If your payment date falls on a weekend or holiday, your banking account will be debited on the following business day.

Can I unenroll from AutoPay?​

Yes, you can unenroll from AutoPay at any time. To unenroll, follow the below steps:
  1. Sign in to your ComEd.com My Account.
  2. From the main menu, go to the My Account section and under the My Bill & Usage category select the Pay My Bill option.
  3. Next select the Automatic Payment square.
  4. Click the Unenroll link.

If this change is submitted less than three (3) business days prior to the bill due date, the funds will be deducted from your original bank account. You will need to ensure that funds are available for this automatic payment. Please allow one billing cycle for the new bank information to take effect.

How do I change the bank account information used for my AutoPay plan?

To change the bank account being used for automatic payments, follow the below steps:
  1. Sign in to your ComEd.com account.
  2. From the main menu, go to the My Account section and under the My Bill & Usage category select the Pay My Bill option.
  3. Next select the Automatic Payment square.
  4. If enrolled in an automatic payment plan, you will see a button labeled Modify AutoPay. Click this button.
  5. Enter in your new bank account information and press Submit.
If this change is submitted less than three (3) business days prior to the bill due date, the funds will be deducted from your original bank account. You will need to ensure that funds are available for this automatic payment. Please allow one billing cycle for the new bank information to take effect.

​How much will my bill be each month?

Your bill amount will reflect your monthly energy usage. You will receive a monthly statement with the amount due and the date of deduction. AutoPay will charge the total amount due or the maximum amount specified, if applicable.

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For more information on eligibility and enrollment, call our Customer Care Center at 1-800-334-7661.
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