We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
At ComEd, we care about our communities. With customers potentially affected by COVID-19, ComEd is expanding awareness of its programs to help customers through temporary or extended financial hardship.
We are committed to keeping our customers informed of changes as we monitor Coronavirus (COVID-19) and its evolving impacts.
We can all do our part to stop the spread of COVID-19 by practicing social distancing.
If you need help, we have programs and services available.
If you are having difficulty paying your utility bill, we may be able to help.
As you and yours spend more and more time at home, the ComEd Energy Efficiency Program has tips to help lower your energy bills.
Find energy-saving offerings specially designed for income-eligible customers to easily improve home and building energy efficiency.