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Supporting Our Communities

ComEd understands that the last thing you should have to worry about is having reliable electric service, which is why we are committed to helping families and businesses experiencing financial challenges caused by the COVID-19 pandemic.

That's why we are offering a comprehensive customer support package to help families and communities who are recovering from the economic challenges created by the COVID-19 pandemic. These assistance measures include:

  • A new Bill Assistance Payment program to eligible limited income customers
  • New flexible payment arrangements for an extended period
  • Waiver of new residential deposit requirements for a limited time

Keeping Our Customers and Employees Informed

Our highest priority at ComEd remains the safety of our employees, our communities, and our customers.

Latest Updates

We are committed to keeping our customers informed of changes as we monitor Coronavirus (COVID-19) and its evolving impacts.

Service Reconnections

If your service was disconnected before the pandemic, learn about your options for assistance.

Scams & Imposters

Stay vigilant and avoid being the victim of a scam or energy-related fraud.

Practice Social Distancing

We can all do our part to stop the spread of COVID-19 by practicing social distancing.

Payment Assistance

We continue to offer a range of financial assistance options during the COVID-19 national emergency.

Bill Payment Assistance

If you need help, we have programs and services available.

Payment Arrangements

If you are having difficulty paying your utility bill, we may be able to help.

Save Energy and Money

Our Energy Efficiency program is here to help you save energy and money

Energy Saving Tips

As you and yours spend more time at home, the ComEd Energy Efficiency Program has tips to help you save energy and money.

Income Eligible

Find energy-saving offerings specially designed for income-eligible customers to easily improve home and building energy efficiency.

Rebates and Discounts

Purchasing an air purifier, refrigerator, or freezer? Find rebates or discounts on a variety of ENERGY STAR® appliances.

© Commonwealth Edison Company, 2020. All Rights Reserved.