We are currently experiencing issues with our automated phone systems and are working to resolve the issue. We apologize for the inconvenience. The ComEd Website and Mobile App are available to perform transactions. Register here for your MyAccount. To make a payment over the phone, you can call our dedicated payment line at 1-800-588-9477. In order to provide you with more accessibility to us during this time, we are expanding our call center business hours to 7 am to 9 pm Monday through Friday.
We understand that in times of uncertainty, a little support goes a long way.
Income-eligible households in Cook County can apply for weatherization improvements that keep you safe, comfortable, and make your home more energy-efficient.
Low-income residents of Cook County may be eligible for a one-time benefit to help pay your electric bill.
ERAP provides federal funds which can be used for utility arrearage relief by landlords and renters.
Work-related services and temporary cash assistance to help with food, clothing, and housing are available for low-income pregnant women and families.
Supportive programs, partnerships, resources, and guides are available for caregivers and older Illinoisians to stay happy, healthy, and engaged in the community.
Discover programs to enhance independent living, jobs, education, assistance, and other services.
Emergency services, some cash assistance, and limited medical care may be available if you were unable to qualify for other programs.
Supportive services designed to prevent homelessness are available for eligible individuals and families who are in danger of eviction, foreclosure, or homelessness, and those who are currently homeless.
Weatherization improvements are available for low-income renters and homeowners who qualify.
Help with managing energy bills is available to income-qualified customers through federal and state programs such as Low Income Home Energy Assistance Program (LIHEAP) and Percentage of Income Payment Plan (PIPP).
Home repair or replacement grants for your roof or porch, and heating emergency funds are available for low-income qualified homeowners of small residential buildings.