We care about our employees, contractors, and customers and our efforts will ensure that we are prepared to manage potential impacts from the spread of COVID-19 as we monitor the developments closely. We're here to help our customers through financial hardship. We're suspending disconnects for customers unable to pay their bills and waiving new late payments charges through at least May 1st. We'll be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options to address their specific needs.
Learn more here.
The Low Income Home Energy Assistance Program (LIHEAP) is designed to help eligible low-income households pay for winter energy services. LIHEAP is funded by the U.S. Department of Health and Human Services and the state of Illinois.
Two programs are available to assist income-eligible homeowners with emergency home repairs.
CITY OF CHICAGO
The Community and Economic Development Association (CEDA) provides energy assistance to help eligible families pay electric bills. Residents can call 311 or (312) 795-8800 to find out if they qualify and how to apply.
The Community and Economic Development Association (CEDA) administers a home weatherization program that allows homeowners and qualified renters to help make their homes more energy efficient.
Weatherization services are provided to low-income residents by local community action agencies or not-for-profit agencies throughout the state.
The Illinois Department on Aging serves and advocates for older Illinoisans and their caregivers by administering programs and promoting partnerships that encourage independence, dignity, and quality of life. For more information, call 1-800-252-8966 or 1-888-206-1327 (TTY).
STATE OF IL
The General Assistance program provides people who do not qualify for other cash programs administered by the Dept. of Human Services with money and limited medical care.
This program provides cash, medical assistance, and food stamps to eligible recipients.
This program provides rental assistance, utility assistance, and supportive services directly related to the prevention of homelessness to eligible individuals and families who are in danger of eviction, foreclosure, or homelessness.
This program provides temporary financial assistance to low-income pregnant women and families with one or more dependent children to help pay for food, shelter, utilities, and expenses other than medical.